Bronntanas is committed to respecting client confidentiality and protecting personally identifiable and sensitive information from unauthorised disclosure, in line with the IACP, IAHIP, ECP Ethical Frameworks and current legislation, including GDPR 2018.

This procedure outlines the course of action for practitioners faced with clinical or ethical dilemmas. A dilemma might arise around such issues as client or practitioner safety, confidentiality, conflicts of interest, or child protection. Practitioners affiliated to Bronntanas are required to work to the codes of practice and ethics of their professional bodies e.g. the IACP, IAHIP  ECP. However it is recognised that such guidelines do not provide a clear answer to all dilemmas that a practitioner might meet, nor guidance as to the procedure to follow within a specific context.

General Statement

The Therapy Centre accepts responsibility under the Safety, Health and Welfare at Work Act 2005  to ensure so far as is reasonably practicable the health and safety of their employees and members while on any Bronntanas premises.

If you feel unhappy, angry or dissatisfied with a service you have received from an associate or member of Bronntanas, this leaflet is designed to help you make a complaint – who to contact and what we will do to put things right, if possible. Unfortunately, there are occasions when problems arise, and as part of our commitment to good quality service, we try to make sure we listen to any difficulties you may have with our service.

Bronntanas is fully committed to the principle of equality of opportunity for all those currently working within the clinic and for all prospective practitioners and staff.

We are also committed to achieving equality of opportunity in access to and provision of our services. As such we endeavour, in as far as is practicable, to provide treatment and facilities that are accessible, welcoming and available to all and to ensure that no-one feels disadvantaged or excluded from the services we offer.

In compliance with Irish national and European Union Laws, this website, bronntanas.org, currently promoting Bronntanas LGBTQI, takes a proactive approach to protecting the privacy of it's visitors.